City of Toronto Storm Update


The City of Toronto is continuing to provide updated information this morning on ongoing impacts and the City's response to the ice storm. City staff scheduled to work today are asked to report for their regular shifts to continue to deliver as many services as possible to residents, businesses and visitors.

Toronto Hydro is currently reporting that approximately 225,000 customers are without power. Hydro crews have been and will continue working around the clock to respond. The utility hopes to have power restored by Wednesday. Call Toronto Hydro's Lights Out number, 416-542-8000, for serious situations only.

The City's emergency services (Fire, Emergency Medical Services and Police) are operating and managing increased call volumes. Residents are reminded to only call 911 in the event of an emergency. The non-emergency number for Toronto Police Service is 416-808-2222. Residents who use home oxygen and have concerns can call 416-310-2222 for assistance.

The TTC has made progress restoring system service, with streetcar service resuming on all routes. There is currently no service on the Sheppard subway line and the Scarborough RT due to hydro-related issues and cleanup after the storm. Please check for updates and service alerts.

GO Transit is operating an Adjusted Winter Schedule today. Check schedule details at

The City's Transportation Services Division reports that approximately 100 traffic signals are not working but the count may change as power is restored. Salting operations are continuing on collector roads, local roads and sidewalks. The following roads in Scarborough are closed to traffic as they are not safe due to fallen power lines and trees:
- Old Kingston Road from Military Trail to Manse Road
- Military Trail from Old Kingston Road to Bobmar Road
- St. Andrews Road from Meldazy Drive to Suraty Avenue
- Colonel Danforth Trail - Bonacres Avenue to dead end
- Highview Avenue at Lillington Avenue
- Pinegrove Road at South Edgely Avenue.

The City is operating nine Reception Centres where vulnerable residents and those who need assistance can access food, water, warmth and rest. Pets are welcome:
- Dennis R Timbrell Community Centre, 29 St. Denis Drive (Eglinton/DonMills)
- Malvern Community Centre, 30 Sewells Rd, (Neilson/Rd/Finch)
- Agincourt Community Centre, 31 Glen Walford Rd (Sheppard/Midland)
- Driftwood Community Centre, 4401 Jane Street (between Finch and Steeles)
- Mitchell Field Community Centre, 89 Church Avenue (Yonge/Finch)
- Joseph P Piccinini Community Centre, 1369 St Clair Avenue West (St Clair/Keele)
- Matty Eckler Community Centre, 953 Gerrard Street East (Pape/Gerrard)
- Franklin Horner Community Centre, 432 Horner Avenue (Kipling/Lakeshore)
- 2 Civic Centre Court – Adjacent to Etobicoke Community Centre (West Mall and 427)

Community centres with power are expected to operate as usual; those without power will be closed. There may be some program and operating impacts at community centres that are being used as Reception Centres.
Toronto public libraries with power are expected to operate as usual; those without power will be closed.

Branches without power so far are: Oakwood Village, Mount Pleasant, Perth, Dupont, Maria A. Shchuka, Wychwood, North York Central, Bayview, Centennial, Yorkwoods, Jane Sheppard, Hillcrest, Weston Road, Eatonville, Alderwood, Mimico, Swansea, Jane Dundas, Woodview Park, Richview, Bendell, Burrows Hall, Goldhawk, Highland Creek, Morningside, Port Union and McGregor Park.

The Toronto District School Board has advised that all Early Learning and Child Care Centres operated by the City of Toronto and located in TDSB sites will be closed tomorrow. A list of the sites is available at

All Toronto Catholic District School Board facilities and daycare centres will be closed today and tomorrow. Toronto Children's Services is planning to send children home at locations where the power is off. Parents should try to contact their child care centre or provider prior to drop off to determine whether service will be available.

For more information about when to keep and when to throw out refrigerated foods, visit

For more information and advice about emergency preparedness visit

For updates during an emergency event and other City of Toronto information, follow @TorontoComms on Twitter. The City will be using #citystorm when providing updates on the storm.

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